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MoPlay Customers

About PowerPlay
PowerPlay.com provides online sports betting and casino services to players acro... more
How do I deposit?
We have a number of different payment options to suit your needs and your countr... more
What happened to MoPlay?
MoPlay went into administration On Wednesday 19th February 2020 the parent compa... more
Why has my account been moved to PowerPlay?
PowerPlay has entered into a commercial agreement with MoPlay to acquire their c... more
Are MoPlay and PowerPlay the same company?
No. MoPlay and its parent company Addison Global are completely separate entitie... more
What is transferred from my MoPlay account?
Your full cash balance will be transferred to your PowerPlay account. Any bonus ... more
Are my funds safe with PowerPlay?
Yes your funds are safe with PowerPlay. PowerPlay is a privately funded company ... more
What will happen to outstanding bets?
Any outstanding bets will be voided and your stake returned and added to your ne... more
What personal information is transferred?
A minimal profile is transferred from MoPlay to PowerPlay which will consist of ... more
Will I need to go through Know Your Customer (KYC)?
Yes. As we only have your basic profile information in order for us to verify t... more
Contact Customer Support
Please contact us on via Live chat (https://powerplay.com/faq-support/) or send... more